[Resolved]  Flipkart — washing machine purchased not working from the date of delivery

Address:416510

Dear sir,

I have ordered marq semi automatic washing machine on flipkart bearing order id. Od[protected] and it was delivered on 28-1-19. But from the time it's delivered, the machine is having different types of problems, at first it's dryer was not working, so i registered complaint, engineer arrived beyond promised deadline on 31st jan 2019. He repaired machine and told problem will not arise again. But when i tried to use machine on 1st feb 2019, the same problem is occurred again alongwith one another problem of inlet water is going in spinner instead of washing tub. So again i have to raise return request on 01-02-19. But technician visit is scheduled on 7th feb19 which is far beyond the promised deadline of 3rd feb19 by flipkart.
So i would like to request you to kindly refund my money by taking return of this machine, because this machine is of very poor quality and problems will occur again and again though it get replaced by same brand and same model. Because i am not happy with this brand and model by flipkart.
I have purchase many products before on flipkart, this type of problems and poor brand quality was not expected from flipkart,
So i request you to kindly refund my money as soon as possible as i am ready to return the machine in original packing and along-with all accessories provided.
Waiting for your favorable reply,
Thanks,
Aarya yandekasar
Cell-[protected], [protected]
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Feb 8, 2019
Complaint marked as Resolved 
Flipkart repaired the machine, not given replacement though. But promised to repair or replace in case problem arises again in future.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Flipkart Customer Care's response
We will revert on it.
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