[Resolved] Flipkart — whirlpool semi automatic washing machine | |||
Hi Team, we have purchased whirlpool semi automatic washing machine from flipkart on 24.10.2019 and same was delivered on 07.11.2019 and we were shocked to see that the delivered product was received in damaged condition we immd. informed flipkart team for the same and request them to get the material replaced or refund our amount ASAP. but till date they are passing on the issue and no outcome . my complaint number is :IN[protected] Dated 07.11.2019. Order Id : 0D[protected] Purchase amount :13490 Buyer name : Manish Kumar Mobile No. :[protected] Desirable resolution : Immd. replacement or refund of amount. Issue : describe above in details (Received Damaged) Was this information helpful? | |||
Jan 12, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 11, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, we are happy to let you know that the seller has initiated the replacement request for your product"Whirlpool 9 kg Semi Automatic Top Load Silver, Grey". Kindly note the pickup of the product will be completed on or before 19 Dec 19 and the replacement product should reach your doorstep within the promised timeline by 26th Dec 19. Your kind understanding is appreciated.
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I am not able to play the the flipkart games and have reminded them about the issue but never took any action.they just asked to reinstall the app and to try again.but still the issue was not solved
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