[Resolved]  Flipkart — whirlpool semi automatic washing machine

Address:536, Lal Dighi , Civil Lines Near tiny tots public school., Sultanpur, Uttar Pradesh, 228001

Hi Team,

we have purchased whirlpool semi automatic washing machine from flipkart on 24.10.2019 and same was delivered on 07.11.2019 and we were shocked to see that the delivered product was received in damaged condition we immd. informed flipkart team for the same and request them to get the material replaced or refund our amount ASAP. but till date they are passing on the issue and no outcome .
my complaint number is :IN[protected] Dated 07.11.2019.
Order Id : 0D[protected]
Purchase amount :13490
Buyer name : Manish Kumar
Mobile No. :[protected]
Desirable resolution : Immd. replacement or refund of amount.
Issue : describe above in details (Received Damaged)
+3 photos
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Jan 12, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. However, we are happy to let you know that the seller has initiated the replacement request for your product"Whirlpool 9 kg Semi Automatic Top Load Silver, Grey". Kindly note the pickup of the product will be completed on or before 19 Dec 19 and the replacement product should reach your doorstep within the promised timeline by 26th Dec 19. Your kind understanding is appreciated.
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I am not able to play the the flipkart games and have reminded them about the issue but never took any action.they just asked to reinstall the app and to try again.but still the issue was not solved

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