[Resolved] Flipkart — without customer concern the product got cancelled | |||
Dear team, I have ordered realme xt on 2nd oct 2019 and same supposed to be delivered by oct 7 2019. The same was delivered on said date and its showing that this item got shipped through ekart logistics with courier details fmpp[protected] with dtd 2nd oct 2019. On 5th i have received a call from delivery person for delivery but the same date i am not available so i requested for very next date same was accepted by courier person. After that i am doing regular followup with you people but no one has responded properly and i didn't get any resolution till 16th oct 2019.in between i am doing continuous followup with flipkart they are telling that by end of the day it will get delivered and disconnect the call. Finally on 16th oct 2019 i got a message stating that your order got cancelled thank you with flipkart. Now i want to know that without customer concern how can you cancel my order. You team is telling that stock is not available so the order got cancelled but stock is available and same is available in your website. Now my concern is without customer concern how can you cancel the order and at the time of purchasing i have opted emi now who will bear all these issues. Now i want compensation from flipkart or else i will escalate the same to next level. Was this information helpful? | |||
Nov 17, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 17, 2019 Flipkart Customer Care's response Hi Pradeep, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
| |||
Add a Comment | |||
55%
Complaints
46545
Pending
0
Resolved
25436
View all 46545 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment