[Resolved] Flipkart — worst product and service received defect piece

Manikumar1425

from Bengaluru, Karnataka

Address:

560045

Redmi Note 5 Pro (Blue, 64 GB) (4 GB RAM) purchased from Flipkart and returned the product on next day itself because camera is worst and also when downloading the images from any social media the quality of the image is blur and it's worst.
Flipkart and Seller are keep on rejecting the return with out any information or notice without visiting my door step .So I need immediate response ASAP.
Customers please don't buy any products from flipkart they are delivered the defect pieces. Please be careful buying the products from Flipkart. Thanks

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Dec 26, 2018

Complaint marked as Resolved

After fighting with flipkart almost 2 months finally i have received replacement with out any issue with the product. But still i will suggest don't buy products from Jeevas.

Flipkart customer support has been notified about the posted complaint.

Nov 01, 2018

Updated by Manikumar1425 Messages from Flipkart

Verified Support

Nov 09, 2018

Flipkart Customer Care's response We will revert on it.

Nov 09, 2018

Updated by Manikumar1425 Sure..As discussed over on the call today at 7.25pm. has you mentioned please get back to me with the status update ASAP further discussed with your team/seller...Waiting for the status update. Thanks

Nov 16, 2018

Updated by Manikumar1425 Almost one month completed still no update and resolution, what you people are doing.let me know ur able to resolve the customers issues. I need immediate action/resolution..Be fast why cheating customer

Nov 16, 2018

Updated by Manikumar1425 Lokesh confirmed it's a defect piece [protected]

Nov 18, 2018

Updated by Manikumar1425 Flipkart suggested visit service center and check with them if it is really defect piece they will esclate on seller and as well as technician. Same I did and validated from authrozied service center they clearly mentioned it's a defect piece and so for proff I passed this mobile to flipkart customer care and they discussed directly with Karthik Phone Care center directly and they mentioned it's a defect piece then flipkart requested job sheet and service center denaied saying if you need job sheet customer need to get repaied the mobile. Yesterday I today i discussed the problem with below mentioned flipkart senior people and still I haven't get any resolution. Please find the enclosed conversation with flipkart assistant manager.

Name (Parah, Emp Id : 2451858)
Name (Sunil, Emp id : 2632805)
Name (Mohesh, Emp id : 2589505)