| Address: | Kanpur, Uttar Pradesh, 208027 | | Website: | Flipkart.com |
I have ordered a mobile phone on 11th oct realme 2 (Diamond black, 32 gb). Order id od[protected] and boat bassheads 220 super extra bass wired headset with mic (Od[protected].
They said that phone will be delivered by 17th oct and tracking details are not being updated after 13 oct. When i contacted them, they said that by any means it will reach by 18th oct then on 19th oct when i contacted they said that it will be delivered by 22nd oct now today (20.10.18) when i contacted them they said that it will reach by 24th october. I have no idea what the hell is wrong with those guys. They are just shifting dates.
When i ask them the reason that why it had not delivered they said that they don't know the exact reason sometime they say that there is a problem with the logistics side sometimes they say that there is a problem with seller side. And everytime i call customer care, i get highly unsatisfied and annoying answers from them. Its ridiculous.
Boat bassheads 220 super extra bass wired headset with mic (Od[protected]
For headset there is extra 30 rs delivery charge. Tell me a valid reason that why the shipment is delayed and why should i pay 30 rs when they are delivering a product 10 days (Expected, not exactly) later.
I know guys may have billions of orders and i understand it is not a easy task to handle it. But the question is being asked because they claim yourself to be no. 1 online merchandise company on what basis? No commitments, no value of consumers, order trackers not updated, no compensation.
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