[Resolved] Flipkart — Wrong product delivered

K Manjunath Prasad

from Bengaluru, Karnataka

Nov 8, 2021

Address:

445 Vagdevi 11th C Cross 4th Main, 3rd Block BEL Layout Vidyaranyapura

Good Morning On 26th Oct 2021 I ordered for Foxin FTC 88A Toner Catridge with Flipkart, it was delivered on 30th Oct 2021. A Product code was delivered Foxin 12A Toner Catridge, I spoke to Customer Care on the same day and updated a wrong product delivered they said they would give same product Foxin FTC 88A Toner Catridge and that would be delivered on 7th Nov 2021, yesterday I checked Flipkart App on 2nd Nov 2021 it is been cancelled by Flipkart Team, When I spoke to Customer care of Flipkart By name Shrutji said neither they would refund nor exchange. On the Flipkart Site the price given for Foxin FTC 88A they have charged more neither right product received nor amount would be credited as per Flipkart Customer, Request you support to solve the Issue help us in gettingright product Foxin FTC 88A delivered. my no. [protected].

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Nov 23, 2021

Complaint marked as Resolved

Still the Amount not credited by Flipkart and Customer Care Using all Filthy Language on My Mother

Flipkart customer support has been notified about the posted complaint.

Nov 23, 2021

Updated by K Manjunath Prasad Flipkart Team only calling me from 30th Oct 2021 but no resolution and salvation as per their words the amount refund will be done by 26th November 2021 not before that, Actual Product ordered on 26th Oct 2021 delivered on 30th Oct 2021 with a wrong product. Today at 13:43 I received a Call from Flipkart Customer Care Executive who spoke to rudely as well as with Filthy Language on my Mother. I requested Flipkart to give Compensation 1000 times for the value of Rs. 745 . The Executive who spoke Filthy Language should personally come apology Letter.