ADVERTISEMENT

[Resolved]  Flipkart — Wrong product delivered

Good Morning On 26th Oct 2021 I ordered for Foxin FTC 88A Toner Catridge with Flipkart, it was delivered on 30th Oct 2021. A Product code was delivered Foxin 12A Toner Catridge, I spoke to Customer Care on the same day and updated a wrong product delivered they said they would give same product Foxin FTC 88A Toner Catridge and that would be delivered on 7th Nov 2021, yesterday I checked Flipkart App on 2nd Nov 2021 it is been cancelled by Flipkart Team, When I spoke to Customer care of Flipkart By name Shrutji said neither they would refund nor exchange. On the Flipkart Site the price given for Foxin FTC 88A they have charged more neither right product received nor amount would be credited as per Flipkart Customer, Request you support to solve the Issue help us in gettingright product Foxin FTC 88A delivered. my no. [protected].
+4 photos
Was this information helpful?
No (1)
Yes (0)
Nov 23, 2021
Complaint marked as Resolved 
Still the Amount not credited by Flipkart and Customer Care Using all Filthy Language on My Mother
Flipkart customer support has been notified about the posted complaint.
Nov 23, 2021
Updated by K Manjunath Prasad
Flipkart Team only calling me from 30th Oct 2021 but no resolution and salvation as per their words the amount refund will be done by 26th November 2021 not before that, Actual Product ordered on 26th Oct 2021 delivered on 30th Oct 2021 with a wrong product. Today at 13:43 I received a Call from Flipkart Customer Care Executive who spoke to rudely as well as with Filthy Language on my Mother. I requested Flipkart to give Compensation 1000 times for the value of Rs. 745 . The Executive who spoke Filthy Language should personally come apology Letter.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    36291
    Pending
    39
    Resolved
    24283
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View Full Information
    ADVERTISEMENT