[Resolved] Flipkart — wrong product delivered on 29.03.2018

Mayur123@

from Palasbari, Assam

Address:	Kamrup Metropolitan, Assam, 781009
Website:	www.flipkart.com

Order id od[protected]
Registered mobile no. [protected]
Mail id: [protected]@yahoo.co.in

I ordered for amway face wash but wrongly delivered amway scurb, i talked to your executive they said i have to place replacement order within 10 days. But i opened the product only on 12th day and trying to place replacment ordered on 13th day. They said that my request for replacement time period has expired.

This is a mistake at your end first and inspite of help me out... Your executive had said that my time period is expired... This is pathetic... I am regular online buyer and have placed many order on various website but never faced such an issue... Where mistake committed by seller and consequence have to be faced by buyer.

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Jun 5, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We have spoken to the customer and informed that the seller can not initiate refund as he has come back to us after a long time. Hence, closing the case from our end.