[Resolved] Flipkart — wrong product received account blocked and replacement/return rejected | |
Order Id: OD[protected] I received wrong product on 19.11.2019, i checked the product it was different, I immediately requested for replacement but it has been rejected without any reason. I again requested for refund and it has also rejected because of higher return from my flipkart account as per flipkart but i dont think so if you can check my purchase histroy. I am totally harrased by their negligence, everytime i call, they take request but do nothing. Now they have blocked my account also. If you call customer care they will never give resolution they only take request. I dont understand what to do, If you deliver wrong product, everybody will return, its not our problem. i need the wrong product to be picked up, and also kindly unblock my account asap. kindly do the needful Praful Was this information helpful? | |
Dec 23, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 22, 2019 Flipkart Customer Care's response Hi, We'd like to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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Why you are not delivering the right product, i ordered, everybody will return if you deliver the wrong product. Send executive to verify, you are not able to arrange replacement thats the reason only you blocked my account. I dont have high number of returns as compared to total purchase history. Dont befool people like this.
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