[Resolved] Flipkart — Wrong product with different colors delivered

furkanmohammad

from Kolkata, West Bengal

May 9, 2021

Address:

35,H/6, Gora Chand Road Kolkata 700014

On 5th May flipkart has delivered wrong colour jacket and on 6th may 2021, return request made from my side. As my number is not reachable, I have given my wife number as alternative. This pick up man from Ekart.in has so smart that without actually going to my home, he called two days with unreachable number and not alternative number and by his own concern cancel my pick up, and thus my refund. I am out of India and my wife call flipkart customer care for this also but no good response. 10 days return policy but of no use, full harassment by flipkart.
Please try my alternative number for God sake. I want my refund
Order id is OD[protected]
Registered mobile number [protected]
Tracking id FMPR[protected]

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May 13, 2021

Complaint marked as Resolved

Cancel previous return request and did return request again with another available number

Flipkart customer support has been notified about the posted complaint.

May 10, 2021

Updated by furkanmohammad No pick up still done, I can't able to change my register mobile number also, please visit my home at least and pick my wrong product without doing any call. If I loss my money then surely i will take double cost product without payment

Verified Support

May 11, 2021

Flipkart Customer Care's response We will revert on it.

May 12, 2021

Updated by furkanmohammad Not yet pick up... I know that wrong jacket will not pick up.. My money has gone and it will not come

Verified Support

May 13, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 1621 + 28 super coins on May 12, 2021. It should have reflected in your bank account by May 13, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.