[Resolved]  Flipkart.com — cheat by company

Address:

Gaya, Bihar

sir, my name is shivam mehta my complain about www.flipkart.com who has cheat with me.
i order a product with order ID: OD[protected] Product: Micromax Canvas 4 A210
and pay to flipkart to full payment of Rs 15248 in advance by neft bank transfar in 9/01/14
after that flipkart has sent me a defective Product: Micromax Canvas 4 A210 which i receive on 18/1/14.
then i call to flipkart then they give me a address and say courier the product to given address
and when they receive the product they give me new product and i do the same what they have said.
flipkart receive the product on 30/1/14
then after i call then they said they has sent a new product for me but after 10 day i have not get any
product then they said they are cancel the order refund my money to me . after that
more than 20 times i mail him & call them but every times they said i wil get refund in next 24-48 hour
they asking this thing more than 20 days but not refund my money.
i have all the proof