[Resolved] Flipkart.com — item not shipped and delivered before delivery date.

SUJITH RAJAN V

from Chittur, Kerala

Address:

600071

Neither the item was delivered on the delivery date and when called the customer care, they said they will call back, but sent message 'sorry we could not call back' poor customer service by flipkart.com nowadays flipkart providing poor customer service. Very disappointing. Even after calling the customer care, always it says all the customer care executives are busy. No one is resolving the problem.

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Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 04, 2017

Flipkart Customer Care's response Hi Sujith,

Greetings from Flipkart!

Order ID: OD[protected]

We tried reaching you on [protected] but we were unable to reach you.

We see that the product has been delivered to you on 25th July 2017. We are sorry for the delay. Feedback has been shared to our courier partner. This won't be repeated again in the future.

Hope this helps!

We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

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Comments

poojab08

from Noida, Uttar Pradesh

I ordered Lakme 9to5 lipstick 20 days before.i paid for it online still i didnt got my delivery of product

Javeed Desalli

from Bengaluru, Karnataka

Sir, my account [protected]@gmail.com and mobile number [protected]. Account was inactive please reactive my account.To log in filpcart account
Thank you.