Fly Mantra — Facing lots of problems in getting refund

Address:New Delhi, Delhi, 110034

I am Deepak kumar.booked ticket on flymantra reference no FLY25086529 nd got it canceled on 16sept 2015 nd till date called them lot of times for refund.every time i call them they just reply that we will call the bank nd let u know and u'll get refund by the evening.but nothing has done yet.I m very much harassed by this.Therefore I request u to plz take a serious action for this
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I have booked two tickets from your website, but one(FLY28017951.) the itenary got failed and the other got confirmed(FLY28016239.), but i havent received neither the refund which got failed neither the ticket which got confirmed.

Can you please respond asap and tell what measures are you people taking.

I have been calling them twenty times but still have got no response from them..
Can u pls help.
The phone keeps saying that all executive are busy.

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    Fly Mantra  Phone
    +91 95 5598 0666
    Fly Mantra  Address
    E-160 , Sector 63, Noida, Uttar Pradesh, India - 20301
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