[Resolved] Flyrobe — no refund from flyrobe for past 2 months

 
1 Review
India
 Akamia on Aug 7, 2019
I had to cancel the order as they mentioned the dress i ordered was not available in size. Now i have been chasing for refund since 8 june but they are not giving any update on refund. They are totally cheaters.

Order cancelled - 8 june 2019 since then i am getting this mail only that refund will be processed in 10 days and its been more than 2 months-
— forwarded message —
From: [protected]@flyrobe
Date: tue, jul 23, 2019 at 1:11 pm
Subject: re: fwd: flyrobe | you cancelled item (S) from your order flr174015
To:

Hi aakansha,

Greetings from flyrobe!

Thank you for writing to us. Please accept our sincere apologies for the delay in the refund process. The refund for your order would be processed in next 10 business days. Once the refund is processed we will notify you regarding the same.

Thank you for your understanding in this matter.

For further queries, please feel free to write to us at [protected]@flyrobe.com or you can connect with us on [protected] between 10:00 am to 07:00 pm.

Regards,
Customer support team
Flyrobe | www.flyrobe.com
India's first fashion rental app
Complaint marked as Resolved Aug 8, 2019
why my complaints are being marked as resolved. There has been no resolution.
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    Flyrobe - no refund from flyrobe for past 2 months

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    Company:Flyrobe
    India

    Complaint categoryCategory: Online Shopping
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