Flyrobe — refund my money

Address:	Mumbai City, Maharashtra, 410206
Website:	Flyrobe.com

I want to get the refund of the security deposit of my dress taken on rent from flyrobe.
Pick up was scheduled on 8th november from ludhiana.
No pickup is done.
Not refund initiated.
Customer support agents are very rude and ruthless.
One of the guy kaushal he shared a pick up tracking id[protected] but this also is fake and invalid.

These guys are not uniform and speak utter nonsense whenever reached on call.
First it takes 2 hr waiting on call to speak to them and on top of that they answer n disconnects