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Food Panda — attitude of rider

Today (15/04/2019) monday i had ordered food using foodpanda app.
Then when the food arrived, the rider call me to come down to pick up the food because he claim that during lunch hour time they cant went up to deliver to my office which is in level 8.
Usually the rider will deliver the food right in front of my office without any unlogical reason like i had experience today.
Moreover, the drink that came with the set of the food that i ordered had
Spilled which the amount of the water that i got only half from the original amount.
My advise please make an sop of delivery food and drinks to the customer in future so that less complain from the customer that your company will get in the future. Thank you.

Complaint Status

[Apr 15, 2019] Food Panda customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


I ordered dominos pizza at match 21.but it was 11 th april..still my amount was not refunded to me...pls refund to me

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