[Resolved]  Food Panda — Extreme delay in signing up and no refund

Address:	Ranga Reddy, Andhra Pradesh, 500084
Website:	www.foodpanda.in

I am an owner of a food kiosk and applied for their delivery services in march. The executive promised me that the kiosk would go live in just a week from the payment.

Even after the payment, he kept on saying some or the other reasons for a month and did not make it live. Frustrated with this, i wrote a clear email to the foodpanda team asking for an explanation for the extreme delay in signing up.

They told that the issue will be resolved in a day or two. I waited, but it did not. Whenever i called, they come up with some documents or pictures they need to make it live. Sometimes they need pictures of the packaging and sometimes of the kitchen. Even after sending all these, they finally said we can't make the kiosk live as it does not have the "dine in" area and we only take outlets. If that is the case, why these # have to take my money and make me wait for whole 2 months?

Being fed up with all these, i asked for the refund. It's again a month from then, they did not process the refund.

@foodpanda your services are pathetic!!! You take my money and never return it after 100 followups.