[Resolved]  Food Panda — Foodpanda - A Rotten E-commerce company that serves rotten food

Address:Gurgaon, Haryana, 122001
Website:foodpanda.in

Well, since they deleted my Post from their page and not willing to take any action, I've been forced to post this.
#Foodpanda is openly supporting these kind of restaurants who serves this kind of rotten food, that you can distinguish from smell only, even backing them up. First of all, Their higher management even fails to take up the action against it. Secondly, Their Escalation team is so stupid that they don;t even bother to place themselves in customer's shoes. They simply deny for everything and tell the customer that 'We can't do anything about it even-though you are 'RIGHT'. They Told me that I should have preserved that Rotten food till the time they had contacted me, i.e. around 20 hrs. What an Amazing operating procedure.
I asked him, Is it mentioned anywhere in company's policy that I've to preserve rotten food in order to get my refund? The guy said NO. That thing literally cracked me up. What a funny team you've got... 'If you can't even provide me with a proper resolution, Kindly disconnect the call', I replied.
Atleast people should know about it that's why I've approached you guys. I;d let most of the people know about it, even newspapers and I've already contacted them about it. I've got relevant proof, along with Pics and Email with proper Time-stamps. I would like people to know about such companies beforehand they face anything like I've faced. Thanks.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Jul 6, 2017
Complaint marked as Resolved 
Food Panda customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Food Panda Customer Care's response
Hi Punit, We sincerely regret the experience you've been through. Please share your order or account details at [protected]@foodpanda.in so that we can immediately look into the matter and try to resolve at the earliest. Thanks. Team foodpanda!!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information