[Resolved]  Food Panda — I am not rec the food on time as per all I share the pics with food panda on live chat..

Address:	New Delhi, Delhi, 110058
Website:	www.foodpanda.in

Chat started on 04 apr 2017, 05:19 pm (gmt+0)
(05:19:30) * umang piplani joined the chat *
(05:19:30) umang piplani: refund my money
(05:19:52) umang piplani: i don't want any order from you
(05:20:19) umang piplani: bcz you people don't have any value of time
(05:20:57) umang piplani:???
(05:24:13) * mushaid - foodpanda india joined the chat *
(05:24:22) mushaid - foodpanda india: welcome to foodpanda. my name is mushaid. i will certainly help you.
(05:24:26) mushaid - foodpanda india: i extend my sincere apologies for the inconvenience.
(05:24:36) mushaid - foodpanda india: i assure you that i will do my best for you.
(05:24:39) mushaid - foodpanda india: please allow me 2-3 minutes to check on that.
(05:26:12) umang piplani: ok
(05:26:17) mushaid - foodpanda india: thank you for your patience.
(05:26:56) mushaid - foodpanda india: as i have checked you have placed the order with wah g wah (jail road).
(05:27:04) umang piplani: right
(05:28:01) umang piplani: now refund the amount
(05:28:30) mushaid - foodpanda india: still have you not received the order? because it is showing delivered.
(05:28:58) umang piplani: hmmm
(05:29:35) umang piplani: i don't want now
(05:29:47) mushaid - foodpanda india: kindly confirm have you got the order so that i can confirm from restaurant.
(05:30:59) umang piplani: yes i m received the food finally
(05:31:14) umang piplani: but it's not in condition we will eat
(05:31:29) mushaid - foodpanda india: thank you for confirmation. please share at what time you got order?
(05:31:52) mushaid - foodpanda india: may i know the exact issue is the food not good?
(05:32:22) umang piplani: food was mixed
(05:32:29) mushaid - foodpanda india: i extend my sincere apologies for the inconvenience.
(05:32:40) mushaid - foodpanda india: kindly share the snapshot with us.
(05:33:12) umang piplani: you will take return the food packet and refund the payment
(05:33:36) umang piplani: wait i will try to give you the pics
(05:33:42) mushaid - foodpanda india: we will do needful for you. please share the snapshot with us.
(05:33:49) mushaid - foodpanda india: sure take your time.
(05:33:57) umang piplani: visitor uploaded: attachment-1_[protected]. jpg url: https://v2uploads.zopim.io/2/d/u/2durrwcfh902yhxronkjq8u09ca1awgc/1441f280a71f93...⇄ type: image/jpeg size: 240717 thumb: https://v2uploads.zopim.io/2/d/u/2durrwcfh902yhxronkjq8u09ca1awgc/1441f280a71f93...⇄ thumb. jpg
(05:34:45) mushaid - foodpanda india: mr. umang as per screenshot are you not able to take picture?
(05:35:14) umang piplani: visitor uploaded: attachment-1_[protected]. jpg url: https://v2uploads.zopim.io/2/d/u/2durrwcfh902yhxronkjq8u09ca1awgc/ef11052f51b2d3...⇄ type: image/jpeg size: 1947385 thumb: https://v2uploads.zopim.io/2/d/u/2durrwcfh902yhxronkjq8u09ca1awgc/ef11052f51b2d3...⇄ thumb. jpg
(05:35:19) umang piplani: see the condition of food bag
(05:35:25) umang piplani: i don't want
(05:35:39) umang piplani: this kind of food
(05:35:43) mushaid - foodpanda india: thank you for sharing the snapshot..
(05:35:47) mushaid - foodpanda india: i extend my sincere apologies for the inconvenience.
(05:35:56) umang piplani: so kindly refund the amount
(05:36:27) mushaid - foodpanda india: what best i can do you is i can provide you rs.200/- apology voucher and i assure you also that it will never repeat again.
(05:36:55) mushaid - foodpanda india: i am taking your concern as feedback. your satisfaction is very much important with us.
(05:37:21) umang piplani: no thanks i don't required any voucher
(05:37:28) umang piplani: refund my payment
(05:37:42) mushaid - foodpanda india: you are requested to kindly accept this case as an exception. i assure you that it will never repeat again.
(05:38:12) umang piplani: otherwise i post the pics and complaint tomorrow morning online
(05:38:18) mushaid - foodpanda india: let me check what best i can do for you.
(05:38:27) umang piplani: against your aap
(05:38:44) umang piplani: i know how to recover
(05:38:48) umang piplani: my money
(05:39:29) mushaid - foodpanda india: i will do my best for you kindly allow me a chance to do that.
(05:39:59) umang piplani: and take this food packet back otherwise i through in dust
(05:40:08) mushaid - foodpanda india: i am calling the restaurant to check the same in your order, so i request you to please allow me 2-4 minutes for the same.
(05:40:16) umang piplani: dustbin
(05:40:36) umang piplani: see what is the time
(05:40:52) umang piplani: you people are waste my 1:45 min
(05:41:56) mushaid - foodpanda india: i can understand your disappointment with food packing.
(05:42:38) umang piplani: i don't to listen any thing
(05:42:47) umang piplani: i will see what i will do
(05:43:08) umang piplani: i am taking the screen short o[censored]r chat
(05:43:19) umang piplani: no discussion any more
(05:43:25) * umang piplani left the chat *

Name umang piplani
Email umang. [protected]@gmail.com
Phone —
Location, india
Url livechat popout
Department india
Served by mushaid - foodpanda india
Rating none
Comment —