Food Panda — my payment not refunded for last 17 days

Address:

Mumbai City, Maharashtra, 400072

I am waiting for my refund for last 12 days. Basis the portal it takes 4 hrs only. Payment was done via paytm wallet. Order placed on 29 oct at Kareem new Delhi.

Order no m5lm ceno

Need urgent resolution

On 28 Oct also there was one more cancellation and the amount got refunded instantly. Why only this amount of 446 is getting stuck up for last 17 days.

This is ridiculous. Highly disappointing and dissatisfied. I condemn such response from Food panda.

Can you confirm the time I can get me refund.

The services are very poor. Last day also I ordered and it was cancelled after 90 minutes. This kept me hungry for more than 2 hours.

Your portal cannot be trusted. I will circulate my 3 issues to all my social media portals.

I am fed up following up

every time they say its network error and it will take 7 to 10 days. they are doing all business, accepting payments and also refunding back in cancellation for other orders. only this order is pending. and no satifactory revert.