Foodpanda — order was cancelled but refund not yet received

Address:	403515
Website:	Foodpanda

I had placed an order on foodpanda app on 3/10/18 and made payment via Phonepe App, My money was deducted from my phonepe wallet but order was not processed by Foodpanda.
I inquired with the chat support on foofdpanda app number of times but they gave fake assurances all the time that money will be refunded in 2 working days but nothing is done.
Its been more than amonth now bu i still didn't get my refund