Footballmonk — Order not received, there is no status update and no support from customer care as well

Website:

www.footballmonk.in

I have ordered two jerseys: PSG home 2021/22 and Argentina national team home on July 18th. PFB for the order details. I have received the order #39570 but I still haven't got any update on the order #39576 and it still says processing, I have paid the amount for both the jerseys. Please help me with this, I have raised a ticket 4 days back but still no response.

Note: I haven't received shorts for the last 3 orders of mine.

[Premium Quality] PSG Home Kit 2021-22] Order #39570 was placed on July 18, 2021 and is currently Processing.

[Premium Quality] Argentina Home Jersey 2020-21] Order #39576 was placed on July 18, 2021 and is currently Processing.