Ford — Delay in repairing of car (Ford Figo)

Address:

South Andaman, Andaman and Nicobar Islands

My car (Ford Figo- AN01J 3395) was given for repair to Ford service centre on 01 Jan 15. Its been 1 and half month, still they are not giving it back. They are giving silly excuses like spare parts are on the way. They are placing orders for spare parts in installment. I don't know why such approach is there from these service centre people. Either they are not capable or they are knowingly delaying. I don't have any other option because there is only one service centre at Andaman and these people are showing their monopoly.