Ford India — About ford ecosport trend 2016, purchased on 27th april 2016 from malayalam ford cochin

This is serious issue, we own a ford ecosport trend 2016, registered in name of joy thomas, purchased from malayalam ford cochin on april 2016 got break down at cochin international airport entrance today around 5 pm india time. The vehicle's engine switched off suddenly and didn't start after several times attempt by the driver and the technician from edapally service center. Finally recovery van came up on request took the vehicle. We as the owner of the vehicle are concerned about our big money spend to buy this new ford vehicle. Really we are unsatisfied about this vehicle and lost our trust on ford brand. Kindly consider this issue and please do the necessary steps at the earliest. I believe as a reputed company you will value our time and money. We demand a sudden and favorable action from you so that we shouldn't loose our money.