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Ford India — Bad service at Malayalam ford

As my ford aspire met with an accident on 16th Jan, I took my car to Malayalam ford service centre at Kochi on 17 th... they told we should replace two left side doors. And the insurance company inspected the car and approved for replacement on the next day ., service team told me they will replace as soon as possible as my car is running as a taxi ... now its the 10th day over still they are not yet repaired it, and while contacting them, they are just responding like making the process delay without proper reason... as a taxi I lost these days trips and it will cost around 25000 ... a new ford owner I lost all kind of hope on fortune Malayalam car service ... it's such an dissatisfied and disappointing service I am facing now from them... dear customers please don't purchase cars from Malayalam ford as they are really backward in proper service... hope the higher authorities will help me to get my car repaired soon... totally disappointed

Complaint Status

[Jan 26, 2017] Ford India customer support has been notified about the posted complaint.
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    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
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    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
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