Ford India — Bad service at Malayalam ford

nithin Francis peetees

from Hubli, Karnataka

Address:	Ernakulam, Kerala, 682019
Website:	www.malayalamford.com

As my ford aspire met with an accident on 16th Jan, I took my car to Malayalam ford service centre at Kochi on 17 th... they told we should replace two left side doors. And the insurance company inspected the car and approved for replacement on the next day ., service team told me they will replace as soon as possible as my car is running as a taxi ... now its the 10th day over still they are not yet repaired it, and while contacting them, they are just responding like making the process delay without proper reason... as a taxi I lost these days trips and it will cost around 25000 ... ..as a new ford owner I lost all kind of hope on fortune Malayalam car service ... it's such an dissatisfied and disappointing service I am facing now from them... dear customers please don't purchase cars from Malayalam ford as they are really backward in proper service... hope the higher authorities will help me to get my car repaired soon... totally disappointed

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Comments

Mathew K Cheriyan

Aug 15, 2021

I bought ford figo titanium patrol manual option on last october. I bought ford's car with so much expectations. Then for the first service, I took my car to malayalam ford angamaly service center. From there I got very poor service. For my first service, they didn't even washed the underbody. I don't know what they have done there. Now my car's brake disk is rusting. For a new car, I don't know why there is this much rust in my car. Now I really don't know what to do about that. Dear customers, please don't buy car from ford. Even if you are doing that, please don't take your car for service at malayalam ford. You will only waste your time and money by doing that. Hope the higher authorities will see my post rectify my concern. I am totally disappointed.