Ford India — car servicing related

Address:

Amroha, Uttar Pradesh, 244001

I went to venus ford, moradabad for servicing of my car ecosports bearing sl. No. Up23 r 1919 on 06.05.18. At the time of servicing my car's mileage was showing 14.7 km per ltr. Now after servicing it has come down to 13.2 km per ltr. I was charged rs. 15830/- for servicing and changed some parts. I was also charged @1.75% transaction charged when i made payment through card. I was not allowed to stand near my car and was forced to sit in the waiting room. Ford india claims milege 23 km but after servicing it has come down drastically. I think venus ford moradabad not serviced my car properly.