Ford India — cauvery ford mysore vehicle service

Address:

,, Mysore, Karnataka, 000000

My car ford ecosport was serviced by cauvery ford mysuru. That evening as i drove my car home, the engine broke down and car stopped in the middle of the road. I called the person, who serviced the car, he didn't respond. Later called customer service and finally one person came after two hrs. I was stranded about 8 km from the showroom and no one responded
1. Why wasn't the problem identified and evaluation done
2 as i drove out, check lights were lit. When asked the executive he said nothing wrong. It will go away
3. Very disappointed with the service and attitude