Ford India — CEO Escalation/ Very Pathetic Service/ Vehicle No. DL10CF-3152

Address:delhi

Hi

My name is Sachin Sharma. Having a ford Eco Sport vehicle no. is DL10CF-3152 (Model[protected].5 Ti VCT AT Titanium) . I have never seen such a bad engine, system failure and pathetic service in any service showroom till date. So far I have spent so much money on this car. I have spent so much money on it, in which a new car would have come.

At first, your automatic system failed in a little rain, for which your service center people took a lot of money from me. After getting it done, your car starts to have an engine overheat and the red symbol shows engine failure. And now the Delhi Ford service center located in Okhla is asking me for 2 lakh rupees for engine replacement.

My car has run only 60000km and your engine warranty is upto 2 lakhs. This is my single handed car and I drive the car very carefully and keep it very maintained. Please get my engine replacement done free of cost. This fault belongs to the manufacturing unit of your vehicle. you should not get your internal defects rectified by the customer pocket.

Your service Delhi Ford Service center has ruined my whole car. I gave them the car in fine condition only for the overheat but how many things they spoiled in it. Please get all the work of my car repaired free of cost.. as my car was before, I want it back in that same condition.

Engine no. DA37862
CH No. - MAJAXXMRKADA37862
REGN Date- 25/09/2013
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