Ford India — Cheap service | |||
Dear ford team As discussed with your csr team i am writing this mail on behalf of my eco sport details given below. Engine no - e078848 Mh46 z 5806 25000. km My engine got seized in just 25k kms and your thane service station satyam ford. directly asked me charges for repairing of 1.9 lacks. None of the company engine got seized in just 25k kms i am owning maruti suzuki swift wich m using for last 4 years with zero maintenance. This was my first and worst experience with ford. now i parked my car in my society because i don't want to invest anymore in ford. And i am ready to get loss of entire money. You guys need to come over more then your adds and commitments Was this information helpful? | |||
 2 Comments | |||
Comments
Dear ford team,
Unfortunately I wish to inform you that I bought Eco Sports car from Delhi ford in Jan 2014 car no. DL 12 CB 3159 & VIN MAJAXXMRKADE04903. I paid for the Antirust coating service for my car, but when I went for car service yesterday dated 12.07.2016 at Astro ford in Delhi, I was surprise to see that no antirust coating has not been done at the time of car delivery ay 2.5 year back and I paid full for this service.
Also Astro ford delhi serviced my car last time in October 2015, and they just enter the date and sign on my antirust coating card (received at the time of car purchased) that they assured that they have checked but without doing anything.
I had blind trust on the Ford but the brand image & trust what ford is maintaining is in front of you. I wish you will understand the situation and have strict action on the dealer and ask you to refund the amount which you have taken for nothing.
Regards
Sandeep Misra
sandeep.[protected]@gmail.com
Unfortunately I wish to inform you that I bought Eco Sports car from Delhi ford in Jan 2014 car no. DL 12 CB 3159 & VIN MAJAXXMRKADE04903. I paid for the Antirust coating service for my car, but when I went for car service yesterday dated 12.07.2016 at Astro ford in Delhi, I was surprise to see that no antirust coating has not been done at the time of car delivery ay 2.5 year back and I paid full for this service.
Also Astro ford delhi serviced my car last time in October 2015, and they just enter the date and sign on my antirust coating card (received at the time of car purchased) that they assured that they have checked but without doing anything.
I had blind trust on the Ford but the brand image & trust what ford is maintaining is in front of you. I wish you will understand the situation and have strict action on the dealer and ask you to refund the amount which you have taken for nothing.
Regards
Sandeep Misra
sandeep.[protected]@gmail.com
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