Ford India — damaged my car

Address:

Sarvesh Ford, Indra nagar, perumugai, Tamil Nadu - 632009, 632009

Hi,
This complaint from chennai. I serviced my ford eco sport yesterday in sarvesh ford in vellore.in my life time this was the biggest stupid mistake i have done. I asked them to adjust the clutch after some time mr joseph jeg told me there was a problem in the mc (Master cylinder) which cost 3500 i told ok and change. This is happening in the time of 3.30pm we waited for a long time and asked the status he told mc was good but the small lock was broken in the clutch but we r just giving u one simple solution without changing the assembly i am adjusting the clutch with one metal bolt which will long last till u reach home. When he inform me this time was 6.00pm. At last he told me i am sorry today u cannot take the car for delivery it will take 3days to resolve ur issue where as i am 150km away from my home. I asked them where will i stay and there is important case for me in high court so i have to be there but there is no solution from them they told give us rs 3500 we will change the mc and put the metal bolt instead of lock and give u a temporary solution. But i got the car next day an 12.30pm that too not with the price what they told they charged rs 4877.00 instead of rs 3500 also damaged my clutch part.