Ford India — extremely poor service

Address:	400077
Website:	www.india.ford.com

I am highly dissatisfied with the service provided by ford thane. Even after buying such an expensive vehicle if i am getting this kind of service then i really dont know what to say. I dont think i will be recommending anyone to buy a ford vehicle in the future and this will probably be my last ford vehicle. I had sent my car for certain issues and servicing to ford thane. One of the main issues was that the door handle of the driver door was broken from inside and simply had to be replaced. He had placed an order for it on 30th july, 2018 and said that the part should be available in a week's time and its been 17 days now and still the part hasnt arrived. Even after delivering the car there was no update from the advisor or the workshop manager at all infact they were avoiding my calls. Is when i had to contact them for another number is when they finally answered and he says that the part will take a week more to arrive and still doesnt commit over it.