Ford India — Ford damaged the car on pickup and service.

My car was not starting due to faliure 14 sept 2020. I called ford roadside assistance and got my car toed same day.
At the time of towing they checked the car and my driver side rear view mirror was working and folding. They took it to the delhi ford service center okhla and when they returned the car to me after 2 days the side mirror was fixed with some kind of gum and was not moving and had dent and scratches on it. They did not even bother to mention this dent in the summary they provided. Now they are not willing to accept their fault and fixing my mirror. I am disappointed on the ford performance as they have done the damage and denying it and asking me to pay for it and come to service center and get it fixed at the time of covid. I have already now got it fixed at other ford service center for the cost of 2136 inr. I want them to pay for the damages.