Ford India — Ford ecosport AC fault

Address:C/o bank of india bina branch, tehsil-bina, district-sagar

I have purchased my vehicle mp15cb3333 on 13 march 2019.
Here I want to share some of the issues.
Two of the car tyres got side cuts within a year and from last 3 month my air conditioning unit is not working properly and now it's heating like hell.. And it is very difficult to drive the vehicle with family in such a heat atmosphere of 40 degree celsius.
It is ridiculous to AC get effected in such a small time means within 2 years.
And one more thing company is showing warranty of 3 years and 1 lakh km. But showroom representative is insisting to renew it with extended warranty in just 2 years of purchase.
And if such a big issue of AC fault is being checked by local vendor then my warranty could be effected.
Road side assistance is nothing just a word for Ford.
I tried to contact so many times to vinayak ford sagar but in addition to sunday, they used to close on each local Holiday as well.
I am employed as a banker and posted at 80 km away from vinayak Ford sagar And it's very difficult for me to be there on banks working day. they are not paying attention to the issues faced by me.
As a customer, I would never suggest to buy a ford vehicle.
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Ford India customer support has been notified about the posted complaint.
Apr 02, 2021
Updated by swapnesh sharma
I just posted my complain about my vehicle and it's displaying as resolved.
Are you guys making fun of your customers.

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