Ford India — ford ecosport tyre bubble issue

Address:

395003

With reference to complaint raise by me with SrvReqNo:[[protected]], Ford team had call me and told that as MRF as rejected the replacement we cannot help further.

Firstly I'm sorry to tell that, when I reported the issue at KingsFord Surat, they told to approach MRF office in Surat to get the resolution immediately, they did not guide me to disassemble the tyre and then approach there. I direct went with tire loaded in my Car, were I was told to get the tire disassemble from the ring and bring only tire to get it inspect. I took all pain inspite of my Car is under warranty and did all required and approach them again.

On inspection they told this is due to some accidental impact on the tyre, or your car had fallen in some pothole and this is not covered under warranty.

I’m very much sure that my car has not impact anywhere, if it had than car would had got damage or atleast the ring of tire had got damage. Sir I very well know that Ford is an American Brand where road are smooth without potholes, but sir we are in India and here we will find normal pothole on road. Also there is no visible impact on tyre from outside, there is cut in tire which is internal and no external damage, So it seem there is surely a technical fault which had lead to such bubble on tire.

Please get it replace ASAP.