Ford India — ford india wheel noise problem in new ford figo model

Address:

Chennai, Tamil Nadu, 600100

Hi ford team,

I have purchased a ford - figo in 30th november 2015 (Tn14 d 6977)

During my last couple of services (Mpl ford chennai and eureka ford chennai) i shared that there is a cabin noise which ford dealership inspected and said that there is no issues and ignored my statements.

For your kind information, last november 2017 ford warranty has been expired.

Just last week at 17, 0000 kms (Approx.) and i want for 3rd servicing in hen’s ford chennai. During last service firstly they said it was wheel bearing problem then they deny that it was tyre problem.

I specially went and forced them to get the vehicle inspected. And then finally, they have confirmed there is a mechanical fault in back right hand side wheel bearing issue due to this all tyres are damaged. Now they are saying it is not under warranty and you have to pay and rectify the issue asap otherwise vehicle will be risk.

Request you to please support me for resolution.

Regards,

Venkata naresh m

Phone no : +91 [protected]

Chennai, tamilnadu