Ford India — Misinformation

This is to bring to your kind notice the irregularities being done by Ford India.
I have been duped by the Delhi Ford (Dealer Code- 18200….Further details attached for your reference).
I had asked for an extended warranty for my Ford EcoSport car (PB02 DN 2100), which was due to end in May, 2022.
I was told that at the charge of Rs 22950, an extended warranty of 2 years with additional KM cover of 100000 will be done. I had payed 22950 with a surety of extension of additional 100000 KM to my existing warranty that already included 100000 coverage.
However, now I have been informed that additional money payed by me is only for warranty services upto 1 lakh KM and not for additional 1 lakh KM over the existing 1 lakh KM warranty.
I was duped in giving a misinformation by the concerned dealer. How is it possible to meet the extended warranty claims covering only 1 lakh KM and that too in 2 years period especially when the vehicle has already covered 66930 KM. If I would have been aware of this then at no cost I would have purchased extended warranty covering only 1 lakh at an additional cost of Rs.22950.
I received persistent calls from [protected] (recording available) for resolving my issue. The customer care representative assured me of refund for my extended warranty from dealership (Audio available).
However, upon calling the dealer, I was informed that no refund will be made.
I am being forced to continuously complaining and connecting with Delhi Ford and Ford customer care but I am being redirected to each other. Like switching the customer concerns between the customer care and car dealer!!!
I am feeling extremely harassed at this. Who will be responsible for the misinformation conveyed to me by the dealership concerned?
Also, post reassurances even I am not being refunded.
My initial complaints are been closed. The customer care member who contacted me upon my complain is not picking my call now. The dealership has declined me for the refund. It is extremely bad on the part of Ford.
Kindly look into the matter and provide me with an explanation and refund for the false extended warranty claims made by the dealer or provide me with any other alternative.
Else I will resort to legal medium for the misinformation given to me by the dealer as well as false claims assured to me by the customer care service at Ford.
Hoping for a quick and relevant reply from your side.