Ford India — multiple problem unprofessional unethical

Address:

Ludhiana, Punjab, 141102

On november 25th, saturday my car (Fully insured) met with an accident and for the repairs i went to imperial ford, ferozepur. Basis on the initial investigation on the damage they sent the initial estimates to surveyor o[censored]nited india insurance company. But they missed mentioning one part (Worth 4000) and ac gas (Approx 4000) initially to which surveyor is declining claim for these two. Why a customer should suffer because of mistakes of ford. All i am requesting is pay me back. Pfa emails.
We are not receiving any response from ford. All the information is given in detail in previous complaint along with attachments. Problems: 1. Air filter and ac gas (Cost approx 8000) not included in initial estimates (Ford mistake - it should be there) due to which insurance company declined 2. Amount paid by me rs. 42919 while bill is rs. 41906. 3. Salvage charged by insurance 1200 (Not deductedin bill)