Ford India — my ford fiesta titanium global model problem is not being resolved

Address:	490006
Website:	WWW.INDIA.FORD COM

My car was received by m/s. G. K. Ford, ford dealer at raipur, cg on dt. 18.06.2018. Beforehand about a month before, the dealership detected the problem of engine oil entry into coolant circuit during normal check up. But due to non-availability of spare parts, they could not rectify the problem at that time. They assured to order the required parts from company immediately and inform as and when the parts reach the dealership. On 18.06.2018, when the general manager of the dealership, mr. Pattnaik was contacted, he informed that they have received the parts and took the car to the dealership on the same day with an assurance to repair the car within 2-3 days. Till now on 28.06.2018, the car has not been repaired by them due to one or the other alibies. I need help.