Ford India — negligence in providing documents and proper service at center

Address:

Guna, Madhya Pradesh, 473001

I bought a ford aspire titanum on 8th feb, 2018 from guna mp i paid full payment.. They paid the rto amount on 24th march after 1 and half month i do not no why though i paid at the time delivery. There after they submit the documents in the 17th april 2018 after 24 days of the deposit of the moeny. And so far registeration card is not handed over to the customer.
Secondly they promised to provide the facility at showroom but after several reminders and above 5000 running of the vehicle they assured to bring the vehicle for first check up at gwalior 215 km away from guna and will bear one side fuel expenses still not cleared. On second service i handed over the vehicle at guna on 16/5/18 asking service charges i asked clear my issues they said it is the matter of company not our issue and refused to release the vehicle to me. If matter is not solved immediately i shall lodge the complaint in the police and file a suit for compensation.