Ford India — no one is responding from ford

Address:Shimoga, Karnataka, 577204

My vechicle no is ka14p7185 and i was paid the insurance amount of rs 2027 wile making payment one of your executive told that if you have not claimed in the period of 2017 to 2018 then with discount you need to pay 18000 but i was tought i claimed but after making the payment i came to know that i was not claimed in that period. So now if i ask them regarding on these no one is respoding properly
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Dear sir/madam I purchase new Ford aspire smokey grey by last Jan month 2018 .still now I did not get my RC BOOK.And this is T-board vehicle. So we I'll nt go to any outsation because of RC .I called So many times to vellore AGM, tiruvannamalai BM .but they extra cash(2000) .so kindly take any responses for me.
my vehicle no:TN 15 S 4410

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