Ford India — Noida Ford regards claim service

Address:

Ghaziabad, Uttar Pradesh, 201016

Dear sir,
I am Dr Atul Kumar I have a ford figo titanium model 2013, UP14BZ 4460,
Unfortunately I accident my car n submitted to repair at Noida Ford, H18, sect.63, at date 21/10/16 company supervisor Mr Sonu commit me to return my car till 15/11/2016 but till today they are making only hollow excuse I followed from 15 days, now I am totally confused
From first day when I submitted my car to work shop asking for estimated cost for my side they just ignore, after insists many times Mr Sonu said me " sir don't worry your car is insured so you will suffer hardly 10000 to 15000 RS so I was ready maintly n financially, but now after one month without any discussion asking submit more than 50000 rs, I am shocked, feel chieted,
Please tell me what should I do, should I go for legal or what
Thank you
Dr Atul Kumar
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