Ford India — not happy with the clutch functionality

Address:

Hyderabad, Andhra Pradesh, 50085

Hi i am ford eco sport user, purchased in the aug'18. I was facing clutch issue to my model & replaced 2 times within 10, 000 kms... Also due to this clutch issue i have started facing knee pain using this clutch which i have never faced earlier during my 9 years of driving.

I would like to bring your attention regarding on serious & common problem with ford ecosport. The clutch become quit harder and its not working properly. Within 3 months it appeared like a clutch problem to me. Later the service center called me and told me it is a clutch plate problem.

I drive my car single handed around 12000 km till date. I have 9 years of driving experience and driven more than 20 lakh km and have not faced similar issues in other cars but service center clowns had the nerve to blame to me for the clutch problem. This is definitely a case of faulty clutch plates. Kindly help me in this case as the replacement charges are very high and fault is not on my side

When i searched in internet i found there are many users facing the same issue & ford company has not taken any action to rectify it.

https://www.consumercomplaints.in/ford-india-ecosportfaulty-clutch-plates-c12173...⇄

I see so many owners are complaining about clutch problem. Now this is the time company has to seriously look into the matter rather pointing fingers on the customers. Its better to recall and check for the problem.

Ford has been in news over its recall of ecosport in australia to fix a problem now it appears that the same issue in india.

I request you to please study and revert immediately if at all you have concern for your customers.

Regards,
Siddhartha.