| Address: | Tristar Ford , Visakhapatnam., Visakhapatnam, Andhra Pradesh |
Dear ford,
Kindly take it as an formal complaint against tristar ford dealer visakhapatnam andhra pradesh india.
The complaint was that i bought a brand new ford ecosport trend + 2018, on november 16 2019.
The saddest part was that vehicle has been delivered without any pre delivery inspection.
The following complaints have been observed by myself after taking the delivery:
1) system error. (Showing transport mode).
2) battery was totally dead.
3) engine lubricants was not changed even the vehicle was stand by idle for more than 365 days.
4) breaks making noise while applying breaks.
5) radio was getting restored every time on vehicle restart.
6) doors automatic locking system not working.
7) windows locking system was not working.
8) vehicle washing was not proper on delivery.
9) tyres making noise on drive. (Tyres became hard).
The main point was that iam still surprised that i bought a brand new car or used car.
Also the way of taking calls by the customer relationship manager m/s devi is not all acceptable.
Humbly request the ford team to look into this matter and do the needful as early as possible.
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