Ford India — Poor mileage and bad service

Address:

Gurgaon, Haryana, 122001

Hi, I purchased a new Ford Aspire(Petrol) from Tanish Ford and with a zeal, I did tank full and again filled fuel worth of Rs 500 on top of it, Tanish Ford had provided 8ltrs of fuel at the time of delivery as claimed by them; (however I dont have a way to prove this).
Almost worth of 4000rs petrol fuel, I could run the car about 400KM only. It is like Rs10Per KM. Average is less than 8KM/Ltr; apprx 7KM/Ltr.

3 days ago, I visited Tanish Ford, they said, please send this car to workshop; they will check & fix it. They kept the car for about 7 hours and did nothing. Upon follow-ups, they mentioned, that, it is not car issue, upon driving, it will be better. And returned the car.

On top of it, there was a small dent on the right hand side back side, they did not fix that also and returned as it is.

I never expected such a poor service from Ford. I feel like I made the worst decision of my life to get associated with Ford where service & response is so pathetic.

I am highly disappointed.

I feel like taking my money back and give you car back.
Please advise the possibility of this.