Ford India — regarding tyres

Address:

Jhansi, Uttar Pradesh, 284003

Dear sir/ mam,
As my earier complaint on 11/04/2019 at complaint no - [protected]. The goodyear dealer comes for inspection on 12/04/2019 and on checking the tyre he is saying that it is not coming in insaurance policy. The inspection person is saying that we have ride my vechicle on rim. That by the tyre got burst and got cut on it. But sir there no cut on recent tyre. The goodyear dealer is saying that no insaurance will get on it. And then after the dealer is saying that on first tyre which is burst before second tyre will replace my tyre on 50%. And now the ford company call me from chennai on 13/04/2019 and making conference with sales manager shakeel khan ford jhansi. And the person from jhansi is saying that take one tyre on insaurance and the other one on 50%. But sir if this should will be done why the company first tell me that the tyre will not changed. And then i have buy new tyre from market on paying money. I am not satisfied with the inspection team from goodyear because he not listing anything and the dealer team is not asking to him anything and not asked me anything what the dealer have said. So please send another ispection team that should ispect my tyre and should give me right report.
Because my two tyre have burst in approx 3 months of regestration of vechicle. And on the second tyre which is burst on nh-1 on where i am riding my car on approx speed of 120-140. And when the vechicle got bubbled and i think it got punchered and i have take my safe side and it will take to approx 1-2 km to take safe side. And the inspection is saying that its my fault.

On my first complain the dealer is said that he will not changed the tyre. And he tell me that buy a new tyre for your vechicle. And i have buyed new tyre on paying the money. And after the second tyre got burst and then i again complaint in goodyear the dealer comes and tell me that second tyre will also not changed. And sir i am in very big trouble that only 3 months have passed and the two tyre got burst. And i am not satisfied with the dealer and the company.
Please changed my tyres because i am not satisfied with the goodyear tyre. Only 3-4 months passed and two tyre got burst. That’s why i am saying that because it is not safety of me on riding on goodyear tyre.

Thanks & regards
Sunil kumar verma
[protected]