Ford India — Selling Ford Ecosport with manufacturing flaws in India

Address:	122002
Website:	www.ford.com; www.india.ford.com

Save yourself from FORD!

I am one of the first customers of Ford Ecosport Ecoboost in India. I bought this in July 2013. While the pick up etc were problem it compensated with its good looks and SUV feel. In the last 5 years I drove this car for hardly 28000KM means around 5500KM per year since I have one office Car also and I use it for personal purpose only.

The horrible journey with Ecoboost started from 2015.
Year 2015, November
I had gone with my family to met my relatives and Car didn't start. It was observed that FUEL PUMP stopped working. Since the car was under insurance I paid whatever money I had to pay and fuel pump was replaced.
Year 2016, July
One again the car didn't start and again the FUEL PUMP stopped working. This car of mine I don't take to outstation, this car I only drive and no one else and even petrol I get it filled from gurgaon petrol pump only. I am a good driver with experience of 19 years of driving Maruti, Hyundai and Honda City. This Car of mine is highly maintained and regularly serviced. No one can raise any question on driving & maintenance conditions. I was so scared second time that I agreed to buy extended warranty of 10K to protect me for any future problems. I wrote mails to Ford guys also that how come same problem can come twice, there seems to be some problem with the piece but Once again assurance was given from Ford India that this problem will not happen.
Year 2017, April
I am scared now, really I am scared now. Once again the car stopped and my family told me that they are not going to sit in this piece of crap again. I once again sent the car to dealer stating the fuel pump will not be working and I don't want my car back.
I am in soup on what to do now. I have lost confidence to drive this car now. I have spent so much money on Tow charges, Cab charges, increased insurance expenses, buying extended warranty etc and now I am not even sure if this problem will come again or not.
How come a car can have faulty petrol pump which goes busted every year. It’s a ccrap they are selling in India or Ecoboost is not suitable product to run in India. God has given me punishment that after driving Honda City for 7 years instead o[censored]pgrading I decided to go for this piece of crap.
Save yourself from FORD!