Ford India — service complaint not attended till now

Address:Solan, Himachal Pradesh, 174101

Dear ford team,

As i m one of your regular customer since last 8 years. This time, on my regular service (23/04/2018) at saluja ford service center at chandigarh... Your engg suggest me to change the rear tyre bearing. And i do that also by paying 6000 additional for the same along with service charges and total amount was 13185 rs. But the problem of sound because of bearing is still same and have no use of change the bearings. I call to your service incharge at site on the same day around 7:30pm, 23/04/2018 evening and complain the same problem.. But till now there is no reply from there side.. I m in dought that they have either not change the same or replaced with other used spares. Because i was not there during the service time.

Even after service as i collect my car.. No one suggest or available to take the final drive to check the proper service also.

Its indeed frustrating to me to have the service from your center, so plz do the needfull to resolve the problem and be in trust with us for future services.

Thanks and regards

Pramod sharma
[protected]
Car no pb 32k9955
Ford figo
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