Ford India — service quality is poor from pahwa ford faridabad

Address:

Puri Pranayam, C3/1402, Sector 82 85, Faridabad, Haryana, 121001

With ref service of my car ecosports trend plus (Diesel) dated 10-aug-2019, was not satisfied totally, the service cost pained myself near about 9000 inr. Problem is below mentioned :
A) horn not checked. B) clutch was not checked and hard. C) some rolling sound coming while accelerating. D) feeling no special that car service is happen.
last saturday 14th sept went to your workshop and stated the issues. with test drive, advisor has admitted that clutch is hard and rest of all perfect. he said clutch works need to be done. I have already waited from 12:00pm to 1:30pm. some body works need to be done and through claim, and supervisor stated that your clutch works will be done at that moment.
Now please clarify : what type of service worth approx 9000inr you are including? why every issues are not checked during the service ? is this how you are cheated to customers?