Ford India — servicing issue

itssreeju

from Pune, Maharashtra

Address:

560068

Hi

I had done my car service from jsp ford bangalore on 14th nov 2019. There was dent on the car when i took the delivery after the service. Its been a month and i do not see a properreply.

I raise a complaint with ford but they are least bothered, i had a call from some one named gopi promising there will be a resolution., but later instead of calling and expaling they send a mail that there is nothing they can done. Initially they promised they will share the servicing video but they did not.

Worst customer service,

Regards,
Sreejith mohan

+1 photos

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Comments

Scorpion134

from Bengaluru, Karnataka

Same here, with JSP Ford Bangalore. They too did the same thing with me. My AC blower motor had gone kaput, but they said that they could not do anything as Ford India itself has denied warranty for me as ants has spoiled the blower motor. I do not know how the hell the ants go into the motor. This is definitely a design flaw if indeed it is caused by ants, as in our family we are having 5 Maruti suzuki cars and none of these cars have any issues regarding the same which are parked in the same place where I park.