Ford India — spare parts

Address:143001

Dear,
I was driving a toyota fortuner from past 6 years, recently i bought a ford endevour from novelty ford amritsar. On 1st july 2018 i noticed a leakage from the back of the car. On checking i noticed that all the coolant had leaked. I did not receive any problem in my toyota fortuner and any other car ever. This is my first ford car and the experience is not good. On 2nd july 2018 i visited the novelty showroom with the car and they dismantled all the body parts. I am sure that i wont be getting the original fitting as it was before. I have lost my trust in this company. One and half month old car and it needs to get repaired. What is the guarantee that i will be getting the same fitting as original. I am genuinely not interested in taking this repaired car back now. It's been only one and a half month and i am not comfortable with driving a repaired car.
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Ford India customer support has been notified about the posted complaint.
Jul 02, 2018
Updated by bsdang
DEAR,
I was driving a toyota fortuner from past 6 years, recently i bought a ford endevour from novelty ford Amritsar. On 1st July 2018 i noticed a leakage from the back of the car. On checking i noticed that all the coolant had leaked. I did not receive any problem in my Toyota Fortuner and any other car ever. This is my first ford car and the experience is not good. On 2nd July 2018 i visited the novelty showroom with the car and they dismantled all the body parts. I am sure that i wont be getting the original fitting as it was before. I have lost my trust in this company. One and half month old car and it needs to get repaired. What is the guarantee that i will be getting the same fitting as original. I am genuinely not interested in taking this repaired car back now. It's been only one and a half month and i am not comfortable with driving a repaired car.
[protected]
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