Ford India — Steering Shaft broken within 4 months of my new Ecosport

Address:

indore, MP

I purchased new EcosportBS6 from Prince Ford Indore in March2021 and within 1 month front left tyre was burst which I got replaced from tyre company in 50% consession, and in July2021 steering shaft got broken which is very unusual in such a heavy SUV. I visited Prince Ford but they deny to replace it and asking me to do it through insuarnce.

first question is on QA of this car model how come steering shaft of such a SUV can break?

i complaint to ford customer care also but no solution provided.

i think i should go to consumer court and get my money back.

Mukesh Gaikwad
gaikwad.[protected]@gmail.com
[protected]